I bought a new laptop a few months ago, it's a Toshiba something. Anyway, the disk cdrive has never worked. I put a disk in and nothing happens.
Do i have to install it or something?
I threw the box and instructions out, so don't tell me to read them.
My girlfriends laptop has the same issue....it can't read CD-ROMs. It can however read DVDs....so we've just assumed that the CD laser is buggered.
The same could apply to yours OR it could be that you require the software driver installed for that particular CD-ROM. I am guessing though that if you can run DVDs but not CDs....then its the same issue as above.
try cleaning the lens
Maybe worth a shot cleaning the lens as KKid says, although I tried that and it didn't work.
I ended up just using a spare external portable CDRom which I had lying about from work. This did the trick and isn't an ideal solution, but saves going back to the store plus I think her laptop was out of warranty by that time.
Cleaning the lens is a good idea and will probably make it work like new.
if its only a few months old then take it back and have it repaired under warrenty
I'm not cleaning the lense. It's new. The store can clean the lense.
Dont be tight val its just a lens it doesnt take long to clean it after all you brought the laptop its your property now.
Whats the name of the Cd Drive? Maybe I can find the instructions on the internet...
Now that's the spirit. You paid for the sht so you'd expect they'd clean it off before handing it to you.Originally Posted by Valentin Selezynov
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